– How do I make my phone communicate with
my new text-lock?
A. – Whether you have a text-lock padlock,
remote control module or key locker you
must insert a sim card into your text-lock
and just like your mobile phone your text-lock
now has a unique identity and number which
can receive commands via text messages
from a GSM mobile phone or from a personal
Q. – Do I have to be on a specific network
to make my text-lock work?
A. – You can purchase a sim card from
any of the mobile networkproviders.
up your time so you can go to the bar
or restaurant in the evening.
Q. – Can I operate my text-lock abroad?
A. – Your new text-lock will work anywhere
in the world, and you can send commands
from your mobile anywhere in the world
- you just have to make sure that your
text-lock is in an area that receives
network coverage from the mobile service
provider who provides the sim card.
Q. – Can I use my existing mobile to operate
A. – You can register any mobile as the
primary key when you set up your new user
account once you have purchased your new
Q. – How many different mobile phones
can I register with authority to operate
A. – Once you have registered your text-lock
on the signature
server You have the option to add
up to five mobile phones to operate the
text-lock and receive alerts if the text-lock
has been opened or tampered with.
get tied up waiting in for parcel services
to deliver and collect goods.
up your time with a text-lock so you can
continue to negotiate with your suppliers
and win more business with your customers.
– What happens if someone tries to force
the lock open?
A. – The text-lock has the option to send
an sms message to your phone and up to
five nominated other mobile phones and
five email addresses if anyone tries to
force the lock or tamper with the enclosure
in any way.
Q. – How do I make my new text-lock recognize
my mobile phone as the primary key for
A. – When you purchase your text-lock
it will come with its own unique identity
number. You must then open a new account
on the text-lock central signature
server with your own user name and
password. You can do this via any web
browser from a pc or mobile device. When
you have opened your new account you must
register the unique text-lock number,
the text-lock sim card number and the
primary mobile unlock phone number and
up to four others, these could be friends
or family or other work colleagues.
Do I have to pay to open my account?
A. – To open the account is free and if
you only ever open your text lock directly
from your mobile phone only cost will
be the cost of a text-message from your
phone to open the lock.
Q. – Why is there a payment gateway on
the text-lock central signature server?
A. – You can select various alert and
logging and unlock protocols to make your
text-lock a much more sophisticated beneficial
tool for both business and personal convenience
and security. Each function relys on the
text-lock central signature server sending
text commands and logging events, there
are the costs of sending the text commands
and keeping the logs which must be covered.
Q. – Will I have to pay for a text to
be sent to all five phone numbers and
email addresses every time there is an
A. – You can turn on or off all functionality
at your central signature server account,
or restrict it to just one number or one
email account and so on.
Q. – What is the cost of the texts generated
by the central signature server?
A. – Each text generated by the signature
server is slightly higher than your normal
domestic rate at just 30p/text.
– How easy is it to communicate with the
central signature server?
A. – The number for the central signature
server is the same for every text-lock
user in the world.
Q.- I want to arrange for DHL to collect
a parcel from a box I have secured by
my text-lock but I will be in the swimming
pool around the time I expect them to
make the collection, how can I do this?
A. – First you must select the option
plan which enables this feature. Then
just log the unique DHL tracking number
on your signature server account, and
the driver can text the signature server
with your text-lock number and the same
unique tracking number and the signature
server will open the lock for you and
frees up your time so that you can continue
to play squash over lunch while the parcel
service deliver and collect your goods.
– How do I organize a delivery?
A. – In exactly the same way as you would
a collection. By logging the tracking
number or transaction number of the parcel
service delivering your package on your
signature server account before you expect
the driver to arrive.
Q. – What happens if somebody else gets
hold of the tracking number after the
delivery has been made, will it be possible
for that person to access the signature
server and open the lock?
A. – When the delivery has been made the
driver must confirm it has been delivered
and the lock secured. This message will
cancel that tracking number so it cannot
be re-used in the unlikely event that
another party came into knowledge of the
Q - What happens if the parcel service
driver or anyone that has just used the
text-lock forgets to re-lock my secure
A - The text-lock has intelligence that
after a reasonable delay after opening,
will sense this and will send him a text
(via the signature server) to remind
him to secure the lock again - this is
all recorded on your signature server
log for later reference if so required.
Q. – Does the signature server keep a
record of all phones that attempt to use
A. – That it why the central server is
called the signature server – because
each phone that uses the service leaves
unique mark which is logged and recorded,
so that anybody attempting to abuse the
system can be easily traced.
-How secure is my new text-lock?
A. – text-locks are un-crack able, unlike
a traditional padlock that can be picked,
the text lock relies on a unique authorized
telephone to send an unlock command –
without the phone it is impossible to
unlock the text-lock.
Q. – What happens if someone steals my
A. – It is still highly unlikely that
the thief will be able to contact the
text lock as he would need to know the
unique sim number of the text-lock too
– never store this in your directory,
unless it is well disguised. You can also
quickly change the registered phone number
from your user account on the central
your partner for that important first
swimming lesson while your text-lock does
the work with the deliveries and collections.
– What happens if I lose signal or my
phone is switched off?
A– Using the signature server with the
unique tracking number, it is the server
that sends the unlock message. The central
signature server is always available so
the parcel service driver gets the text-lock
unlocked almost immediately after the
request to do so.
Q. – The text-lock seems to be a fairly
sophisticated piece of electronic equipment
will I damage it if I drop it?
A. – The text lock is embedded technology
and has a high impact tolerance and protection
– What happens if the battery runs low
in my text-lock?
A – It will automatically text you to
say that the battery level is getting
low, but you will still have several days
to re-charge it before it completely runs
Q. – If I still am unable to re-charge
my text-lock before the battery completely
discharges all its power will the text-lock
A. – The text-lock will remain in the
locked state until you can access the
guarded recharge port for re-charging,
once you have a little charge back in
the internal lithium battery, the text-lock
can be activated again as normal.
Q. – Can I operate several text-locks
from the same phone?
A. – There is no limit to the number of
text-lcoks can be operated by the same
Q.- How can somebody request to have my
text-lock opened for example if a gardener
wants my to open a gate that is secured
with a text-lock?
A. – It is a good idea to have the text-lock
serial number (not the sim number) and
the central signature server number visible
near or on your text-lock so that anyone
can make a request – the server will text
your mobile with this request and youo
cn either just send the unlock command
or ring the requester to discuss the situation
before giving access.
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